Return & Refund Policy

We only accept returns if:

• The product received is damaged.
• The wrong product has been delivered.

Returns for change of mind, incorrect orders placed by the customer, or products that have been used are not accepted.

Customers must notify us within 3 days of receiving the product.

Requests submitted after this period may not be eligible for return or refund.

To process a return request, customers must provide:

• Clear photographs of the product
• Images of the package (if applicable)
• Order number

Failure to provide sufficient evidence may result in rejection of the request.

Once the request is received, our team will review the submitted information. If approved, we will arrange a replacement or issue a refund, depending on the situation.

Approved refunds will be processed to the original payment method used for the purchase.

Refund processing times may vary depending on the payment provider or bank.

Returns will not be accepted for:

• Used products
• Products damaged after delivery due to customer misuse
• Products without proof of damage or incorrect delivery
• Requests made after the 3-day return period

For return or refund assistance, please contact:

Yukizi Market Services Private Limited
Email: support@yukizi.com
Website: https://yukizi.com/